The Blog

Review Marketing, WordPress, & Reputation Management

4 Ways to Turn Negative Reviews into Positive Marketing

Many businesses go out of their way to avoid receiving negative reviews. Some even have a poor approach when it comes to responding to such reviews. They’ll deliver canned responses, shift the blame to customers, and avoid correcting their own mistakes. Still, it’s...

The Best Ways to Ask Customers for Reviews

If you have a business, you know of the importance of online reviews as well as the influence they can have in the decisions consumers make. If you have an established business, you also know how difficult it can be to get customers to leave reviews. Clearly,...

Starfish Reviews 2.0 — For the Future of Starfish

I'm excited to announce the new version of Starfish Reviews. Version 2.0 is here to set the foundation for the future of the plugin. It doesn't have a lot of shiny new features, but we (mostly Matt... more on him below) did a lot of work to speed up and automate the...

How to Create the Perfect Link to Ask for Facebook Reviews

So you want to get more Facebook reviews, huh? Whether you're sending a message on Facebook messenger, posting on Facebook, or sending out an email to all your clients or subscribers, it's simple, right? You just send them to the reviews tab like this:...

How Online Reviews Can Make or Break Your Business

The internet has done a lot of amazing things for retail businesses and the world of business in general. It’s allowed individuals from all walks of life and all corners of the world to start their own business ventures without the need to procure the space or legal...