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What Do Customers Look for in Reviews? (Review Factors)

What Do Customers Look for in Reviews? (Review Factors)

by Lyn Wildwood | Feb 25, 2026 | Online Review Marketing | 0 comments

You know your business needs more online reviews, but what are they actually for outside of an SEO perspective? What do customers look for in reviews? Review criteria includes a review’s rating, when it was posted and the overall sentiment in the review. In this...
15 Important Benefits of Online Reviews for Customers and Businesses

15 Important Benefits of Online Reviews for Customers and Businesses

by Lyn Wildwood | Feb 13, 2026 | Online Review Marketing, Google Reviews, Local SEO | 0 comments

Online reviews benefit customers and businesses alike. They help customers determine whether businesses are worth buying from, and they help businesses earn credibility. In this post, I explain the benefits online reviews give to customers and businesses. Key Benefits...
14 Online Review Statistics You Need to Know in 2025

14 Online Review Statistics You Need to Know in 2025

by Lyn Wildwood | Sep 23, 2025 | Online Review Marketing, Google Reviews | 0 comments

How often do consumers read reviews? How much of an impact do reviews have on consumers’ purchasing decisions? I answer both of these questions and more in our latest roundup of statistics for online reviews. Most stats come from BrightLocal’s Local...
Can Online Reviews Be Used for Market Research?

Can Online Reviews Be Used for Market Research?

by Lyn Wildwood | Sep 15, 2025 | Online Review Marketing, Google Reviews | 0 comments

It can be difficult to determine how consumers feel about a product or service, especially if it hasn’t been released, yet. Fortunately, there’s a way to get a definitive answer on customer sentiment: online reviews. By reading reviews for your own...
Online Reviews are the Future of Marketing

Online Reviews are the Future of Marketing

by Lyn Wildwood | Sep 8, 2025 | Online Review Marketing, Google Reviews | 0 comments

Did you know reviews are one of the most influential purchasing factors for consumers? You might be able to come up with a clever marketing campaign, but if your reviews don’t match how awesome you make your brand appear in ads, you won’t make very many...
Crush Fake Reviews: 5 Powerful Ways to Earn Genuine Credibility with Legitimate Reviews

Crush Fake Reviews: 5 Powerful Ways to Earn Genuine Credibility with Legitimate Reviews

by abbyfielding | Dec 2, 2024 | Online Review Marketing | 0 comments

Online reviews are one of the most influential factors in a consumer’s decision-making process. Some businesses take advantage of this powerful influence the wrong way, by posting fake reviews to enhance their image or outshine competitors. However, as consumer trust...
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